INFLUENCE OF LEADERSHIP STYLE ON EMPLOYEE WELLBEING THROUGH THE MEDIATING ROLE OF EMPLOYEE EMPATHY: INSIGHT FROM HOTEL INDUSTRY

Abstract

This study investigate the impact of transformational and transactional leadership on employee well-being within Pakistan hotel industry focusing on employee empathy as a mediator and trust in leadership as moderator. Using a quantitative approach data were collected from hotel employee and analysed through hypothesis testing. Result reveal that transactional leadership significantly enhance employee empathy, which in turn positively influences well-being. Conversely transformational leadership shows no significant effect on empathy or well-being. Trust in leadership moderate the relationship between transactional and empathy but has no significant moderating effect in the transformational leadership context. The study highlight the importance of transactional leadership and trust in promoting employee empathy and well-being.