MANAGING WOMEN’S WORK–LIFE BALANCE CRISES THROUGH EMOTIONAL AND SOCIAL INTELLIGENCE: AN SDGS-ALIGNED PERSPECTIVE

Abstract

This research paper examines the importance of emotional intelligence and social intelligence in the management of work-life balance crisis among female employees in both the government and the privates organizations in Hyderabad and Jamshoro. The quantitative approach was used to gather information based on 200 respondents; the research information was processed by using PLS-SEM, and it contained a path coefficient analysis and multi-group analysis (MGA). Findings show that emotional and social intelligence play a major role in increasing the capacity of women in negotiating personal and professional issues and social intelligence has a bit more impact. The results of MGA indicate no significant differences between the public and the private sectors, which implies the universal significance of these competencies in the organizational contexts. The results recommend real-life solutions to establish training programs and supportive policies to enhance the resilience of women and sustainable working environments. Through enhancing emotional and social intelligence, organizations will be able to advance the welfare of employees, as well as gender equality, and promote larger sustainable development goals (SDGs).